This course introduces the concept of the Target Borrower Segment Framework within the Working Capital – Consumer Credit context. It focuses on defining clearly articulated borrower segments that align with the product’s risk appetite, usage intent, and structural design.
Learners will explore key assessment dimensions such as analysing borrower cash-flow patterns, establishing linkage between credit need and working capital requirements, evaluating appropriate structure choices (e.g., limits, tenors, repayment design), and defining usage boundaries, with an emphasis on independent validation and well-documented rationale. The course highlights how well-defined target segments enable sharper underwriting, better risk selection, and improved portfolio performance, while poorly defined segments can lead to misaligned exposures, adverse selection, and increased credit risk.
The course distinguishes the target borrower segment framework from portfolio restructuring mechanisms, emphasizing its role in upfront segmentation, exposure-level risk identification, and structured boundary definition, whereas restructuring focuses on managing already stressed or underperforming accounts. Each requires distinct evidence standards, ownership, and approval authority.
By the end of the course, participants will understand how to define, assess, and refine borrower segmentation strategies in practice, particularly within Working Capital Product Proposition and Structure. The course also emphasizes the role of the credit manager in validating team-level analysis, approving case recommendations, and managing segment-level exposure within Working Capital – Consumer Credit, ensuring alignment between borrower profiles, product design, and credit committee priorities.