This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 in a Windows Server domain environment. These skills include understanding Windows 10 features, how they can be used in an Active Directory environment, and how to troubleshoot them.
This course is targeted for Enterprise Desktop Support Technicians, who provide Tier 2 support to users running Windows 10 on personal computers within a Windows domain environment in small to medium size organizations.
This course is also highly recommended for IT professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. These professionals typically work with networks that are configured as Windows Server domain based environments with managed access to the Internet and cloud services.
If you can set up your virtual lab environment, you will not have an issue with completing the remainder of the course. Please do not enroll until you have completed either section 2 or section 3 of the course.