What is it to be the best human being that you can be?
Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.
Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.
Emotional intelligence is different from IQ cognitive intelligence and offers a different perspective on success and performance at work. There are many parts to emotional intelligence it predicts effectiveness and can be changed and developed.
Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.
Your emotional intelligence is your responsibility! How you react and respond to events is governed by your emotional intelligence. You can work to develop your emotional intelligence, but this is not easy.
This course looks at what emotional intelligence is and what it is not. It looks at some models of emotional intelligence; what they mean and how they can be applied at work.
The course covers the advantages and disadvantages of emotional intelligence, ways it can be improved and some does and does not of working with emotional intelligence. It will test your emotional intelligence!
Changing the way that you work with your emotions is not easy. This course will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!! Emotional intelligence is about improving performance, engagement and well being in a sustainable way, so that it sticks.
The course contains narrated videos, quizzes and some fun material to download including a series of complementary crib cards.
The course contains an interview with one of the key researchers in the field of emotional intelligence Dr. David Caruso from Yale University Center for Emotional Intelligence. He gives his views on the subject and some insights into emotional intelligence as an ability.
There is also a practical activity related to your work for you to do outside of the course to find out how you view your emotional intelligence and how others view your emotional intelligence. This involves some interaction with other people and some reflection. It will help to guide you on what and how you need to change. [WARNING: this takes some effort and you may not like what you find out!]
The course material makes up part of a one day workshop endorsed by the Institute of Leadership and Management. It is equivalent to about 8-hour CPD training.
PLEASE NOTE This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course. Emotional intelligence cannot be developed by learning some techniques by watching a few video lectures. The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I am afraid that you do not get the best from the course unless you are prepared to do this.
This course is being continually refined and updated to ensure it remains current and relevant.
There are THREE practical activities included within the course that is designed to help you to develop your emotional intelligence. These activities require you do some work outside of the course. The emotional brain learns from doing things and through activity. Repetition and rehearsal over weeks will embed in changes.
Full grammatically correct English captions available.
Latest update December 2019
Who this course is for:
Anyone who is interested in having a basic understanding of why emotions play an important role in performance and success
Anyone who wants to have a deeper understanding of themselves and how to work better with other people.
Anyone with an interest in developing their ability to manage their emotions.
My name is Robin Hills. I am an emotional intelligence coach, trainer and facilitator. It is my intention to provide you with the best courses on emotional intelligence in business that can be found on the internet. I do not teach any other type of course as I am a specialist in emotional intelligence and it is the focus of my business.
I have over 35 years' business and commercial experience. I provide knowledge and skills that help people to understand themselves and others better.
My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments, health departments, charities, as well as charities. This provides me a practical understanding of how emotional intelligence works and can be applied in the real world, which enables me to keep up to date with relevant issues.
I'm a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology.
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