This course introduces Internal Policy Adherence in ARD within the Commercial Vehicle Retail Credit process. It focuses on ensuring compliance with internal Asset Resolution and Distressed Asset (ARD) policies, governance standards, and control requirements throughout credit and recovery activities. Learners will explore key areas such as adherence to regulatory frameworks, internal policies, governance requirements, and borrower viability considerations. The course also examines how internal policy adherence differs from operational procedure design and highlights the senior credit leader’s role in governing exceptions, ensuring policy compliance, and driving strategic alignment across the credit function.