This course explains Borrower Non-Contact Risk and its significance in identifying situations where a borrower becomes unreachable during periods of financial stress in Gold Loan credit operations. It covers the key components of this risk, including root causes, early warning indicators, severity classification, and escalation mechanisms used to manage the situation. The module also highlights how this risk assessment supports ongoing portfolio monitoring by triggering watch-list placement, field action, or escalation to credit committees when borrower contact is lost.