DISC is a model of human behaviour that helps you to understand why people do what they do.
The dimensions of Dominance, Influence, Steadiness and Compliance make up the model and interact with other personality factors to describe human behaviour.
This online course has been created to help you apply DISC behavioural principles to working as part of a team or in situations that involve influencing and selling.
By understanding your inherent behavioural style and then learning how to determine and appropriately react to the buying styles of your team members, customers and clients, you will be better able to communicate, motivate, convince and ultimately influence more buying decisions. It will help you to develop more engaging relationships.
Everybody has their own style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style.
Being able to identify the behavioural style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each behavioural style will be explored along with techniques to enhance and improve your interactions leading to better communication.
My name is Robin Hills. I am an emotional intelligence coach, trainer and facilitator. It is my intention to provide you with the best courses on emotional intelligence in business that can be found on the internet. I do not teach any other type of course as I am a specialist in emotional intelligence and it is the focus of my business.
I have over 35 years' business and commercial experience. I provide knowledge and skills that help people to understand themselves and others better.
My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments, health departments, charities, as well as charities. This provides me a practical understanding of how emotional intelligence works and can be applied in the real world, which enables me to keep up to date with relevant issues.
I'm a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology.
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