In this course I will walk your through the complete practical on the job steps to troubleshoot user is computer issues. This training does not involving boring theories. Just plain hands on practical day to day scenarios only. After completing this course you will be able to troubleshoot most computer issues in an enterprise environment with ease. Conventional certifications and college course does not teach you how to resolve real world on the job issues. This course will prepare you for the Technical interview for Help Desk /Desktop Support role. I have created precise and short videos of each topics to benefit and retain the knowledge in that specific video. Windows and Mac both troubleshooting are explained here. Topics range from Windows 10 enterprise environment, MS Office software, Cisco VPN, Active directory and MAC OS.
Best of luck of with your quest for better career. In this course I will walk your through the complete practical on the job steps to troubleshoot user is computer issues. This training does not involving boring theories. Just plain hands on practical day to day scenarios only. After completing this course you will be able to troubleshoot most computer issues in an enterprise environment with ease. Conventional certifications and college course does not teach you how to resolve real world on the job issues. This course will prepare you for the Technical interview for Help Desk /Desktop Support role. I have created precise and short videos of each topics to benefit and retain the knowledge in that specific video. Windows and Mac both troubleshooting are explained here.
Sections are broken into digestible Topics below:
Control Panel ITEMS
Essential Windows tools
Network Troubleshooting
Display / Sound
Malware/ Virus
Popular Browsers
AD and VPN
CMD and SHORTKEYS
Hardware Essentials
Favorite apps for productivity
MAC OS in One Video
Best of luck of with your quest for better career.